Put AI to workin hospitality.

Rates that keep up with your booking pace and rooms ready in order of arrival, from the PMS and channel manager you already use.

Book a call

SHotel General Manager

Which nights in the next six weeks are behind booking pace?

Xcope agent

Just one: Thursday 19 November, with 38% on the books against 61% at the same point last year, because the conference that used to fill it has moved dates. Shall I drop the flexible double rate from €124 to €104 for that night and update the channels?

Update rateView pace

SHotel General Manager

Yes, but leave the group rate alone.

✓Rate for 19 November published at €104

The challenge

Tomorrow's rate gets set from yesterday's report.

The PMS holds bookings and occupancy and the channel manager pushes rates out to the online travel agencies and your website, while the city's events still sit in a separate spreadsheet. On the operations side, pricing a night or getting rooms ready in time comes down to who is on shift and what they remember to check.

01
Rates changed too late
The rate moves when someone has time to open the calendar. By the time a dip in booking pace shows up in the report, the date is only days away and the only way out is a deep discount.
02
Rooms ready in the wrong order
Departures reach housekeeping on a printout and faults reach maintenance by phone. The guest who arrives early waits at reception for a room nobody moved up the list.
03
Channels that cost more than they seem
Every night sold through an online travel agency pays between 15% and 22% in commission. Leave that cost out of the sums and the channel bringing in the most bookings can turn out to leave the lowest net ADR.

Day to day

Questions that finally get answers

How is December's booking pace looking against last year?
What was ADR by channel in September?
Which rooms had the most faults this year?
How much overtime did housekeeping work in August?
What was the food and beverage cost per guest over the summer?

AI at work

A rate for every night, with the reason sitting next to it.

AI reads the PMS, the channel manager and guest reviews and suggests a rate for each night with booking pace and ADR in view. For housekeeping, it orders the cleans by arrival time and passes faults straight to maintenance.

Nightly rate

A rate suggested from booking pace and the same date last year, approved before it reaches the channels.

Cost of each channel

Online travel agency commissions read from the invoices and set beside the PMS bookings, night by night.

Negative reviews

Negative guest comments grouped by theme, so you can fix what comes up most often first.

Housekeeping and maintenance

Cleans ordered by arrival and faults passed on, with the room blocked in the PMS until the repair is done.

Illustrative figures.

The data you already have, put to work

We connect to the systems you already have, without replacing them, and you decide which data each agent can read.

01
Works with what you already use
ERP, CRM, email and documents stay where they are, and nobody has to move to a new system.
Xcope / Sources
Connected sources7
Oracle OPERA CloudPMS · Synced nowConnected
SiteMinderChannel manager · Synced 1 min agoConnected
SynXis Booking EngineBooking engine · Synced 2 min agoConnected
ReviewProGuest reviews · Synced 5 min agoConnected
Amadeus HotSOSHousekeeping and maintenance · Synced 8 min agoConnected
Reads and cross‑checks your data
Brings together what is scattered today and finds what does not add up.
Proposes, you approve
Every sensitive action goes to whoever has the authority to approve it.
04
Acts and keeps a record
Works inside your team's systems and records where every decision came from.
Xcope / Record
Decision record
Signal · 11:02
Air conditioning down in room 312, with a guest due to arrive at 15:00
Action · 11:14
Room blocked in the PMS and the booking moved to room 314
Record
Approved by Front Office Manager · 11:20

Xcope / Sources

Connected sources7

Oracle OPERA CloudPMS · Synced nowConnected
SiteMinderChannel manager · Synced 1 min agoConnected
SynXis Booking EngineBooking engine · Synced 2 min agoConnected
ReviewProGuest reviews · Synced 5 min agoConnected
Amadeus HotSOSHousekeeping and maintenance · Synced 8 min agoConnected

ContextXcope agent

Found

Air conditioning down in room 312, with a guest due to arrive at 15:00

Cross-checked with

Oracle SimphonyBirchStreetIDeaS G3 RMS

Proposal ready for Front Office Manager

Xcope agentnow

Block room 312 and move the 15:00 arrival to room 314

Sensitive actionAwaiting approval from Front Office Manager

Decision record

Signal · 11:02
Air conditioning down in room 312, with a guest due to arrive at 15:00
Action · 11:14
Room blocked in the PMS and the booking moved to room 314
Record
Approved by Front Office Manager · 11:20

We start with one hotel and its rates.

We connect that property's PMS and channel manager and, once the team trusts the suggestions, extend to housekeeping and to your other hotels.

01
Assessment
We map the operation and the data and choose what reaches production first.
- Data sources mapped
- Opportunities assessed
- Scope and plan agreed
02
First system in production
We build in the tools you already use and put the system to work on real cases.
- PMS and channel manager connected
- Rates agent in production
03
A team that runs it
Your team takes the system over and we choose the next process together.
- Front desk and housekeeping teams trained
- Next process chosen

Frequently asked questions

Can't find your answer? Ask us directly, on a 30-minute call.

Book a call

Does it work with the PMS we already have?

In most cases, yes. If the PMS and the channel manager have an API, AI reads bookings, availability and rates through it. If they do not, it works from the database or from scheduled exports, such as the night audit reports your PMS already produces. We confirm the route during the diagnosis.

Who decides the price of each night?

Your team. AI shows the suggested rate alongside booking pace, the same date last year and events in the city, and no rate reaches the channels without approval. You can set limits, such as a minimum rate per room type or dates that never move.

Does it work for a group with several hotels?

Yes. Each property keeps its own rates and its own housekeeping team, and group management compares ADR, RevPAR and distribution cost across hotels in the same dashboard.

What about our guests' personal data?

It stays on your infrastructure, handled under the GDPR, with role‑based access and a log of who looked at what. To suggest rates, AI only needs aggregated bookings and occupancy; names and contact details come in only where they are needed, such as when replying to a review.

The next night behind pace may already be on your calendar.

In a 30-minute call we look at how the PMS and channel manager work in your hotel and where it makes sense to start.

Book a call

Not ready for a call yet. I would rather send a question.

Write down the question your operation cannot answer today. We will reply by email with how to get there.

Put AI to workin hospitality.

Tomorrow's rate gets set from yesterday's report.

Rates changed too late

Rooms ready in the wrong order

Channels that cost more than they seem

Questions that finally get answers

A rate for every night, with the reason sitting next to it.

Nightly rate

Cost of each channel

Negative reviews

Housekeeping and maintenance

The data you already have, put to work

Works with what you already use

Reads and cross‑checks your data

Proposes, you approve

Acts and keeps a record

We start with one hotel and its rates.

Assessment

First system in production

A team that runs it

Frequently asked questions

The next night behind pace may already be on your calendar.

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