Xcope agentRent arrears
Arrears grouped by age, with the amount owed and the next step for each group.
Put AI to workin real estate.
Every morning you know who missed their rent and which portal enquiries are still waiting for a reply.
The challenge
Late rent often shows up only when someone opens the bank statement.
Developers, asset managers and estate agents work with leases in PDF, lettings or block management software, the sales team's CRM and bank statements. Almost everything depends on someone piecing those together by hand, property by property.
- 01
Transfers with no reference
Tenants pay with all kinds of descriptions, sometimes in someone else's name, and each transfer is matched to its lease by hand. A tenant who pays half the rent goes unnoticed until month end.
- 02
Repairs reported everywhere
Leaks and broken lifts come in by phone and by email, to different people. Nobody knows for sure which contractor was called or how many days the job has been open.
- 03
Enquiries that go cold
A request sent through a portal in the evening waits until the next day, and by then the buyer has booked a viewing at another development. Qualifying by budget and number of bedrooms depends on who picks it up.
Day to day
Questions that finally get answers
Which tenancies end in the next 90 days?
Which repair requests have been open for more than 30 days?
How many viewings led to a signed purchase agreement this quarter?
Which leases have a rent review still to be notified?
Which documents are missing for November's completions?
AI at work
Rents are reconciled by morning and enquiries get a reply the same day.
AI matches each transfer to the right lease and flags arrears on the day they happen. On the sales side, it answers portal enquiries with real availability from the sales schedule and books viewings straight into the sales team's diaries.
Sales schedule
Availability, reservations and signed agreements for every unit, answered from the CRM and the sales schedule.
Where viewings come from
Viewings booked by enquiry source, so you know where advertising is worth the money.
Maintenance requests
Every request logged with photos and followed until the contractor closes it.
Illustrative figures.
The data you already have, put to work
We connect to the systems you already have, without replacing them, and you decide which data each agent can read.
Works with what you already use
ERP, CRM, email and documents stay where they are, and nobody has to move to a new system.
Reads and cross‑checks your data
Brings together what is scattered today and finds what does not add up.
Proposes, you approve
Every sensitive action goes to whoever has the authority to approve it.
Acts and keeps a record
Works inside your team's systems and records where every decision came from.
Together, we pick the part of the portfolio where AI starts.
It is usually rent reconciliation or replying to portal enquiries, and the rest of the portfolio follows once that first part is running.
- 01
Assessment
We map the operation and the data and choose what reaches production first.
- Data sources mapped
- Opportunities assessed
- Scope and plan agreed
- 02
First system in production
We build in the tools you already use and put the system to work on real cases.
- Lettings software connected
- Rent and collections agent in production
- 03
A team that runs it
Your team takes the system over and we choose the next process together.
- Asset management team trained
- Next process chosen
Does it work with our lettings software?
Yes, as long as we can read leases and payments. If the software has an API, we connect through it. If it does not, we use the database or scheduled exports, and bank statements come in through the files your bank already provides.
Does it suit developers, asset managers and estate agents?
Yes, with different starting points. At an asset or block management company it starts with rents and maintenance; at a developer or an estate agency, with enquiries and the sales cycle through to completion.
Can AI start an eviction on its own?
No. It prepares the notices, the guarantor letters and the arrears history for each lease. Ending a tenancy or starting eviction proceedings is always decided and signed by your team or your lawyer.
Does it help with property valuations?
It helps prepare them. It gathers the comparables you have, along with floor areas, condition and the transaction history of each property, and the final figure stays with whoever carries out the valuation.
This week's late rents are already in your bank statement.
In 30 minutes we work out where your portfolio's leases and payments live today and what makes sense to put to work first.
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